Refund & Cancellation Policy

01Who this policy covers

This policy covers purchases and bookings made on VLSI Beginners, which is operated by Evavel Private Limited. Workshops and ebooks are paid through our partners Topmate and Gumroad, and the 1:1 mock interview program is paid directly to Evavel Private Limited on our payments page. We never see or store your card details or UPI PIN.

Where this policy and a partner's own terms differ, this policy sets out what we will do for you, and the partner's terms govern how the money is moved.

02Free resources

The sample question banks, tutorials, guides, notes, cheat sheets, quiz, glossary, free downloads and the free Saturday session cost nothing, so there's nothing to refund. If a free download doesn't arrive or won't open, tell us and we'll send it again.

03Ebooks

Ebooks are digital products delivered instantly on purchase, so ebook sales are generally final. Every ebook has a free preview, so you can check the style and level before you buy.

We will fix the problem or refund you, at our discretion, if you contact us within 7 days of purchase and:

• the file won't download or open, or is corrupted;
• you received the wrong ebook; or
• you were charged twice for the same ebook (we refund the duplicate).

Refunds aren't available for a change of mind after the file has been delivered, or because the ebook is questions-only. That's stated on every questions-only ebook before purchase, and the Physical Design ebook is the one that includes answers.

04Live 1:1 VLSI Mock Interview

The Live 1:1 VLSI Mock Interview is a 45–60 minute live interview with written feedback, for ₹3,499. You book first, we confirm your mentor and schedule, and only then do you pay.

Once your payment is made, the program is non-refundable. This is because the work for you starts as soon as you pay, well before the interview:

• we match you with a mentor in your target domain and block their time for your interview;
• the mentor reviews your resume, projects, experience level and target role or company; and
• the mentor prepares an interview built around your profile, which can't be reused for anyone else.

That time and preparation can't be undone, so we don't offer refunds for a change of mind, a change of plans, getting a job offer before the interview, or not attending. Please make sure the program is right for you before you pay. If you have any doubts, ask us first; we're happy to answer questions before you book.

The only cases where we refund money for the program are:

• Duplicate or extra payment: you paid twice, or paid more than ₹3,499. We refund the extra amount.
• We can't deliver: we can't find a suitable mentor for your domain, or we can't run the program at all. We refund the part of the program that hasn't been delivered.

Your written feedback after the interview is part of the program. If it hasn't reached you within 48 hours, let us know and we'll chase it with the mentor.

05Rescheduling your mock interview

A non-refundable program doesn't mean an inflexible one. If your plans change, you can move a session:

• 24 hours or more before a session: reschedule for free. Tell us and we'll find a new slot with your mentor.
• Less than 24 hours before, or a no-show: the interview counts as used. We may allow one reschedule at our discretion.
• Problems on your side (your connection or device fails mid-session): tell us the same day and we'll try to arrange a reschedule.
• Problems on our side (the mentor can't join, or a technical issue on the mentor's end stops the session): a free reschedule, always.

The interview should be completed within 60 days of payment. If you need longer, for example because of exams or a joining date, tell us and we'll try to work around it.

06Workshops

• 24 hours or more before the workshop: cancel for a full refund, or move your seat to a later date of the same workshop if one is scheduled.
• Less than 24 hours before, or a no-show: not refundable, but you keep the 30-day recording access that's included with every workshop.
• If we cancel or postpone a workshop: you choose a full refund or a seat at the new date.

07When a mentor or we cancel

If a mentor cancels or can't run a scheduled mock interview session, you get a free reschedule with the same or a different mentor in your domain. If we can't offer a replacement at all, we refund the part of the program not yet delivered. If we cancel or postpone a workshop, you choose a seat at the new date or a full refund.

08Failed, pending or duplicate payments

If money left your account but you didn't get a confirmation, or you were charged more than once:

• Failed transactions are usually reversed automatically by the payment partner or your bank within a few business days.
• If it hasn't been reversed, or you were charged twice, contact us with the transaction or UTR ID and the email you used. We'll confirm your booking or purchase, or refund the extra charge.

09Early-access items in the shop

Requesting early access to an upcoming shop item is free and takes no payment. When an item launches and you buy it, the rules for its type apply, e.g. the ebook rules for a digital download.

10How refunds are processed

Approved refunds go back to your original payment method (for direct UPI payments, the same UPI ID or bank account you paid from) within 5–7 business days. Your bank or card issuer may take a few extra days to show the money. We don't offer refunds in cash or to a different account.

11How to request a refund or cancellation

Use the refund request form on our contact page (the topic is already selected), or email hello@vlsibeginners.com, or message us on WhatsApp on +91 77100 15659. Please include:

• your order or booking ID, or the transaction/UTR ID;
• the email address you used when paying; and
• what happened, and what you'd like us to do.

We reply within 1–2 business days.

12Chargebacks and disputes

If something's wrong, please talk to us first. Almost every problem can be sorted out faster by us than through a bank dispute. Raising a chargeback while we're already working on your request can delay the outcome, because the payment is frozen until the bank decides.

13Changes to this policy

We may update this policy from time to time. The version shown here, with the date at the top, applies to purchases and bookings made from that date. Changes never reduce the refund rights you had when you paid.